Contact us
Have a question, suggestion or correction? We’d love to hear from you.
Write to us
metrosydney.org is an independent information website about Sydney’s train network. We are not affiliated with Sydney Trains or Sydney Metro — our goal is simply to make the network easier to understand for residents and visitors.
We usually reply within two business days. For live service information, please use the Opal Travel app.
Contact information
We are an independent website, not Sydney Trains or Transport for NSW. For official enquiries about tickets, Opal, lost property or live disruptions, please use the official Transport for NSW channels.
Frequently asked questions
No — metrosydney.org is an independent information website. For official information, tickets and live data, contact Sydney Metro through their official channels.
Send us an email or use the form above. We update the content regularly and welcome corrections.
Absolutely — send your idea through the form. We review every suggestion and prioritise what helps the most travellers.
Delays, disruptions and lost property are handled by the operator. Please use the Opal Travel app — we don’t have access to live operational data.